Community Resources, Support and Referrals Liaison

Job No: SN190528
Location: North Vancouver, BC


CLOSES:  JULY 11, 2019 11:30PM (PST)

  • Help make a difference to the Squamish First Nations community
  • Enjoy a competitive salary, plus comprehensive benefits and pension plan

About the Squamish Nation

Squamish Nation consists of 23 villages and is comprised of descendants of the Coast Salish Aboriginal people who live in the present day Greater Vancouver area, Gibson’s Landing, and Squamish River watershed. The Squamish Nation has occupied and governed the territory since beyond recorded history. The Squamish Nation's culture is rich and resilient. We continue to practice our customs and traditions, which are strongly interconnected with our traditional territory.  Together with our lands, our customs and traditions are the foundations of who we are as Skwxwú7mesh.

About the Opportunity

We have a great opportunity for a Community Resources, Support and Referrals Liaision to join our dynamic and progressive First Nations government in North Vancouver. 

Reporting to the Manager, Member Support Services, the Community Resources, Support & Referrals Liaison is responsible for providing support to the Community Justice Worker and Emergency Services Officer by working with clients (via phone, email, face-to-face, etc.). The incumbent will provide support to clients involved with the judicial process and support department staff by providing emergency assistance and /or referral services. This position will liaise with external organizations, agencies and individuals to provide access to available services, resources and supports. The incumbent conducts research and provides recommendations to the MSS Team. This position performs administrative support duties, clerical support and assists with special assignments. The incumbent is required to operate at a high level of membership interaction and be able to respond with courtesy, tact and diplomacy.

Typical Duties & Responsibilities:

  • Researches external resources and services available to support the MSS Team.
  • Provides support to clients involved with the judicial process.
  • Assists the Community Justice Worker and Emergency Services Officer with referral services.
  • Conducts research and provides recommendations to the MSS Team.
  • Performs administrative support duties, clerical support and assists with special assignments as required.
  • Adheres to workplace health & safety policies, safe work practices and procedures.
  • Participates as a member of the Member Support Services and Member Services teams.

The Ideal Candidate 

The successful candidate will have:

  • Diploma in Social Work from a recognized post-secondary institution.
  • Bachelor’s Degree in Social Work is an asset.
  • 2 – 3 years directly-related experience in the majority of duties listed in the job description including liaising with members/clients, working with clients in emergency crisis situations, sourcing resources, conducting research, judicial process/system/procedures, building and maintaining working relationships with internal and external agencies/centres, social work, etc.
  • As career progresses, incumbent will be required to successfully complete job-required, short-term upgrading, training and courses relating to aboriginal justice programs, Squamish Nation by-laws, as well as social, youth and criminal services, crime prevention programs, etc.
  • Experience working in an emergency shelter is an asset.
  • Experience working in mental health or addiction centres is an asset.
  • Experience as an intermediate user of the Internet and Microsoft Office Applications– Outlook (Email), Word, Excel, etc.
  • Previous experience working in a First Nations Community (particularly Squamish) is an asset.
  • Must have a valid BC Driver’s License Class 4 or 5. Class 7N may be considered.
  • Must have a reliable vehicle and current auto insurance.
  • Must be able to work evenings/weekend as required.
  • Must successfully complete Criminal Record Check with a Vulnerable Sector Search as per Squamish Nation Policy.

The above requirements are what Squamish Nation is seeking in the ideal incumbent at the time of posting and are subject to change, based on the needs of Squamish Nation.


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