Manager, Primary Care

Job No: SN190518
Location: West Vancouver


CLOSES:  June 27, 2019 11:30 PST

  • Help make a difference to the Squamish First Nations community
  • Enjoy a competitive salary, plus comprehensive benefits and pension plan

About the Squamish Nation

Squamish Nation consists of 23 villages and is comprised of descendants of the Coast Salish Aboriginal people who live in the present day Greater Vancouver area, Gibson’s Landing, and Squamish River watershed. The Squamish Nation has occupied and governed the territory since beyond recorded history. The Squamish Nation's culture is rich and resilient. We continue to practice our customs and traditions, which are strongly interconnected with our traditional territory.  Together with our lands, our customs and traditions are the foundations of who we are as Skwxwú7mesh.

About the Opportunity

We have a great opportunity for a Manager, Primary Care to join our dynamic and progressive First Nations government in West Vancouver. 

Reporting to the Yúustway Health, Wellness & Recreation Services Director, this position is responsible for the overall clinical leadership and management of all Primary Care professional staff. The incumbent ensures the Primary Health Care Team produces high quality and timely health services/interventions using culturally appropriate practices and best practice standards of care. The position works with the clinic Doctors, Registered Nurses and other health professionals on professional practice issues. The incumbent will ensure the primary care clinic remains financially sustainable and works to expand the clinic practice, while delivering high quality primary health care services to the community. The position is responsible for key business decisions, the day-to-day operations of the clinic and provides clinical supervision as needed. The incumbent will develop and maintain positive working relationships in collaboration with internal Managers, external agencies and community service providers regarding primary care, mental health and addictions services. As an Indigenous primary care service, the incumbent supports/promotes a holistic approach and can work effectively with culturally/economically diverse populations. This position requires strong and effective decision-making, problem-solving, conflict-resolution, organizational, administrative and time management skills.

Primary duties and responsibilities include: 

  • Develops and implements program policy, clinic strategies, patient services and evaluation tools that meets the goals, vision, mission of the Squamish Nation and the Yúustway Health, Wellness & Recreation Services Department.
  • Oversees primary care budgets, reporting to the Director on the clinic budgets and manages all funding obligations, as per the Funding Agreements.
  • Ensures effective case management of all patient files to facilitate implementation and coordination of patient care plans.
  • Ensures professional patient care through interacting with patients and gaining feedback regarding the clinic services.
  • Oversees the production of patient brochures, newsletters and other correspondence to ensure the continuous recruitment of new patients.
  • Controls the supply of medications and medical equipment in the clinic in collaboration with practitioners.
  • Manages daily practice operations i.e. billing procedures, debt collections, security, occupational health and safety, etc.
  • Provides staff supervision and coordinates training and education opportunities related to Primary Care.
  • Liaises and works cooperatively with local Pharmacists, Laboratories and other diagnostic agencies to provide collaborative care for all patients.
  • Builds and maintains effective working relationships and attends meetings with Vancouver Coastal Health, First Nations Health Authority and other Indigenous primary care providers/ organizations that affect Primary Care services.
  • Prepares funder reports regarding clinic’s progress in meeting targets as per signed agreements. Compiles program statistics, maintains databases, monitors indicators, provides statistical outcome analysis of primary care program, and submits recommendations regarding improvements for the clinic to be reviewed by the Director.
  • Stays current and pursues continuous professional development by attending conferences, caucuses, events and symposia on Indigenous health and primary care as requested by the Director.
  • Manages special projects/ programs related to Primary Care and represents the Director on primary care developments as needed.
  • Manages staff.
  • Supervises the Health and Safety of Employees and adheres to workplace health & safety policies, safe work practices and procedures.
  • Participates as a member of the Primary Care and Yúustway Health, Wellness & Recreation Services teams.

The Ideal Candidate 

  • Bachelor’s Degree in Health Care discipline or relevant/related degree from a recognized post-secondary institution OR Graduate degree or relevant training is preferred.
  • Minimum of six (6) to seven (7) years of directly-related experience in the majority of duties listed in the job description including, nursing, primary care, health care management, community health and assessment, etc.
  • As career progresses, incumbent will be required to successfully complete job-required, short-term upgrading, training and courses relating to client record documentation, primary care programs,  staff scheduling, staff supervision, etc.
  • Must have a minimum of three (3) years previously demonstrated work experience managing a team of five or more.
  • Experience working in a community-based primary health care setting is an asset.
  • Advanced experience working with health records databases.
  • Demonstrated experience and knowledge in quality improvement processes, change management and working collaboratively in a client-centred approach.
  • Broad knowledge in the areas of community-based primary health care, social determinants of health and health promotion.
  • Experience as an advanced level user of the Internet, Microsoft Office Applications i.e. Outlook, Word, Excel, etc.
  • Working experience with a large scale computerized database system. Experience with JD Edwards is an asset.
  • Previous experience working in a First Nations Community (particularly Squamish) is an asset.
  • Must be able to work evenings and weekends as required.
  • Must be able to travel.
  • Must have a valid BC Driver’s License Class 4 or 5. Class 7N may be considered.
  • Must have a reliable vehicle and current auto insurance.
  • Must provide a valid Criminal Records Check with a Vulnerable Sector Search.
  • No equivalency.

If you are a skilled communicator and a friendly and dedicated professional, this could be an ideal opportunity for you! Apply online today! 

The above requirements are what Squamish Nation is seeking in the ideal incumbent at the time of posting and are subject to change, based on the needs of Squamish Nation. 



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