Home and Community Care Admin Officer

Job No: SN190511
Location: West Vancouver


CLOSES:  June 13, 2019 11:30PM (PST)

  • Great opportunity to help make a difference to the Squamish Nation community!
  • Join a dynamic and progressive First Nations government.
  • Enjoy a competitive salary, plus comprehensive benefits and pension plan.



Squamish Nation consists of 23 villages and is comprised of descendants of the Coast Salish Aboriginal people who live in the present day Greater Vancouver area, Gibson’s Landing, and Squamish River watershed. The Squamish Nation has occupied and governed the territory since beyond recorded history. The Squamish Nation's culture is rich and resilient. We continue to practice our customs and traditions, which are strongly interconnected with our traditional territory.  Together with our lands, our customs and traditions are the foundations of who we are as Skwxwú7mesh.


We currently have an exciting opportunity for a Home and Community Care Admin Officer to join our team in  West Vancouver, BC.

Reporting to the Manager, Home & Community Care, this position manages the administrative flow and clerical tasks required by the team. Operating as the “key point of contact” for the team, this position provides a wide range of clerical and administrative support as well as the maintenance of filing systems and the scheduling of appointments, visits and meeting rooms. The incumbent is responsible for a broad range of administrative tasks including typing letters, ordering office furniture, time-entry, etc. which usually requires senior approval but at times will require independent judgment. This position completes information updates and other changes in information on the client file records in the community electronic medical records system (cEMR). Strong knowledge of departmental policies, practices and protocols is required.

Responsibilities will include, but are not limited to:

  • Acts as the primary administrative support position for the Home & Community Care team. Schedules meetings, books meeting rooms, sends reminders of appointments, hospital dates, meetings, etc.
  • Prioritizes, prepares and completes time entry, cheque requisitions, promotional documents, letters, notes, reports, special assignments, research, etc. based on urgency.
  • Responsible for scheduling and accommodating needs and care hours for clients, by developing weekly work assignments for Home Care staff.
  • Maintains and coordinates client files and electronic medical files. Prepares information and data needed by Manager to complete quarterly and annual reports.
  • Assists with the maintenance, distribution and tracking of H&CC medical equipment inventory.
  • Communicates with internal and external clients and health professionals in regards to Home & Community Care services.
  • Supports administrative team members with work overloads, holiday relief, cross training, switchboard back up, as directed by the Manager.
  • Adheres to workplace health & safety policies, safe work practices and procedures.
  • Participates as a member of the Home & Community Care and Yúustway Health, Wellness & Recreation Services Teams.


Short-listed applicants must meet the Internal Job Posting criteria / requirements as per Recruitment & Selection Policy #B policy - effective date September 17, 2018

You will also demonstrate:

  • Diploma in Medical Office Assistant, Office Management, Business Administration, or a relevant/related field from a recognized post-secondary institution.
  • Minimum of Two (2) to three (3) years of directly related experience in the majority of specialties listed in the job description including unit clerk, office administration, admin support, scheduling clients/staff for 10-15 staff and 100 clients, letter/form writing, file management, at least 1 year of health care exposure, etc.
  • As career progresses, incumbent will be required to successfully complete job-required, short-term upgrading, training and courses relating to the position, including health, spreadsheet management, office coordination, software applications, document control, conflict resolution, culturally sensitivity, etc.
  • Experience as an advanced level user of the Internet, Microsoft Office Applications i.e. Outlook, Word, Excel, etc.

  • Working experience with a large scale computerized database system. Experience with JD Edwards is an asset.
  • Working experience with a Community Electronic Medical Record (cEMR) and Paper Tiger is an asset, will be required to take training within set time frame.
  • Previous experience working in a First Nations Community (particularly Squamish) is an asset.
  • Must have valid First Aid Level 1, or willing to obtain within set time frame.
  • Must be able to work evenings and weekends as required.
  • Must be able to travel occasionally.
  • Must have a valid BC Driver’s License Class 4 or 5. Class 7N may be considered.
  • Must have a reliable vehicle and current auto insurance.
  • Must successfully complete Criminal Records Check with vulnerable sector search as per Squamish Nation policy.
  • May be willing to consider a Certificate in Medical Office Assistant, Office Administration, Business Administration or relevant/ related field and a minimum of 4 years directly-related experience.

A combination of education and relevant work experience may be considered for above education and experience. The above requirements are what Squamish Nation is seeking in the ideal incumbent at the time of posting and are subject to change, based on the needs of Squamish Nation.

Please note that candidates must apply online by June 13, 2019 at 11:30 PM (PST).

Personal Details * Required field